Why Choose Mermaid DEvs?

Comprehensive development

We go beyond simple automations or vibe coded patchwork in n8n or Make – with custom code, optimised AI use & thoughtful system architecture

Flexible & Efficient

More flexible than an agency, more reliable than a freelancer, at a fraction of the cost of an in-house AI engineer. Just transparent, fixed fee pricing, fast turnarounds and clear communication.

12+ years of experience

MIchelle has served more than 250 clients and 10+ years of full-stack development experience across Australia & Europe, with a wide variety of technologies and prioritising long-term, sustainable solutions

About us

Meet the humans behind Mermaid Devs

Hey, I’m Michelle.

I’m a full-stack developer with 12+ years of experience – but today, specialise in being a systems architect for scaling agencies.

Why?
Because most agencies don’t fail from lack of clients – they drown in operational friction: endless questions, unclear ownership, slow turnarounds.

I can code – but I also think in systems.
And that’s exactly what you need to scale without burning out your team.

My systems think, prioritise, and take work off your plate 
instead of just automating blindly.

Ready to solve your biggest bottleneck?

Show me your current support flow – and I’ll show you what we can automate.

Book a free, no obligation 30-45 minute triage audit call

We’ll map your current support flow, identify automation potential

I’ll walk you through a live example of how your AI triage system could work in your agency