Shopify support & development packages
Shopify support & development you can count on – and grow with. Our Shopify work is focused on your business – prioritising customer experience, conversions and backend efficiency.
Essentials
Great for brands with occasional development needs
$629
Excl. GST, 1-month expiry
5 hours of support & development
1 store
Shopify theme development & customisation
Shopify app selection & configuration
Peace of mind that help is just an email away
PREMIUM
Great for brands with frequent development needs or on Shopify Plus
$1499
Excl. GST, 3-month exipry
12 hours of support & development
1 store
Shopify theme development & customisation
Shopify app selection & configuration
3rd party software support (CRM, marketing etc.)
Custom Shopify apps
Priority support: 24-48 hr turnaround on most tasks
Chat with us in real-time via Slack
Peace of mind that help is just an email away
Agency
Great for agencies & brands with large custom requirements
$4499
Excl. GST, 3-month expiry
42 hours of Shopify support & development
Unlimited stores
All other inclusions from our Premium plan
White label available
Essentials
Great for brands with occasional development needs
$579/ month
Excl. GST, 3 month minimum, then cancel anytime
up to 5 hours of development per month
1 store
Shopify theme development & customisation
Shopify app selection & configuration
Peace of mind that help is just an email away
PREMIUM
Great for brands with frequent development needs or on Shopify Plus
$1299/ month
Excl. GST, 3 month minimum, then cancel anytime
up to 12 hours of development per month
1 store
Shopify theme development & customisation
Shopify app selection & configuration
3rd party software support (CRM, marketing etc.)
Custom Shopify apps
Priority support: 24-48 hr turnaround on most tasks
Chat with us in real-time via Slack
Peace of mind that help is just an email away
Agency
Great for agencies & brands with large custom requirements
$4199/ month
Excl. GST, 3 month minimum, then cancel anytime
up to 42 hours of Shopify development per month
Unlimited stores
All other inclusions from our Premium plan
White label available
Prices in Australian Dollars and excluding GST.
Not quite what you’re looking for? Request a custom quote instead.
Shopify store audit
Not quite sure what the problem is? Find out with our in-depth audit.
Your store isn’t converting as you’d hoped? Something doesn’t look quite right? We can help you gain clarity and uncover hidden problems that may be costing you sales, traffic and hurt user experience. After our audit, you’ll be well on your way to fixing it.
Shopify Audit
$399
In depth audit of your Shopify store
home page, collection pages, product page, content pages
Cart & checkout
layout & design, apps and analytics
page speed
detailed report with action steps
Video walkthrough of your results
Project ideas
Need some inspiration?
Page Speed Fix
Optimise your store’s page speed and core web vitals for a better user experience & SEO
Product Page Customisation
Tailor the look and functionality of your product pages to your products & customer base for more trust & conversions
Conversion Tracking
We can correclty install Facebook Pixel, Google Tag Manager conversion tracking or other scripts.
Custom sections & elements
Shopify blogs & content pages
We’ll make sure your blog and static content are presented well and optimsed.
Theme Customisation & Custom sections
We’ll adapt the look and feel of your website to your brand and requirements, or create custom theme sections to showcase your content and products
User Experience Audit
We’ll review and test your store from top to bottom to identify conversion issues & outline solutions
App Selection & Configuration
“Find an app that does x” – name and we’ll find it and set it up for you.
Migrate to Shopify
Looking to move from another ecommerce platform such as WooCommerce or Squarespace? We can help build your store based on best practices from the start.
3rd Party Software Integration
We can configure and integrate your CRM or email marketing software such as Klaviyo, ConvertKit, Intercom and many more
Project ideas
Need some inspiration?
Here are some examples of what we can do for you.
Our work ranges from theme customisations, theme development, bug fixes, configuration & 3rd party software integrations all the way to custom Shopify apps & integrations.
Why Work With Us?
Get more out of your store
Free up time to work on your business
Save time building and customising your online store, knowing your Shopify store is in good hands – and help is just an email away
Flexible & reliable
More flexible than an agency, more reliable than a freelancer, at a fraction of the cost of an in-house developer, with zero hiring headache. Just transparent, fixed fee pricing, fast turnarounds and clear communication.
10+ years of experience
More than 250 clients and 10+ years of web development experience in Australia and abroad, with a wide variety of technologies & software tools and prioritising long-term, sustainable solutions & best practices
Frequently Asked Questions
General
Why should I go on a monthly subscription with you?
I don’t have a WordPress or Shopify website yet. Can you help?
Is there a minimum commitment?
You can choose between one-time packages that do not automatically renew, and our subscription packages that renew every month and have a minimum commitment of 3 months. After the initial 3 months, our subscription packages can be cancelled at any time.
How fast will I get a solution?
Can we partner with you?
Yes! We’re always on the lookout for new partnership opportunities. Contact us now to have a chat about it. We also offer white label services for agencies.
Can you help us figure out why our website isn’t converting or losing traffic?
Shopify
Can you help us with Klaviyo, Shipstation, or our inventory management system?
Can you help me with Shopify Basic/Advanced/Plus?
How do I know if you’ve worked with my theme or apps before?
Do you also work With WordPress or WooCommerce?
Yes, we also work with WordPress/WooCommerce. Check out our WordPress packages here.