Fractional Tech Partner for Founder-Led Businesses

For founders and agency owners who need a senior technical operator, not another freelancer.

You don't need another developer. You need someone who understands the business problem, makes the right technical decisions, and gets them implemented reliably.

I own your technical side end to end: decisions, systems, execution, accountability. You stop managing developers, freelancers and half-working AI tools.

12+ years full-stack · Clients stay 3+ years · Longest partnership: 9+ years

You're Growing, But...

What We Do

Technical leadership

Make the right decisions.

  • Architecture decisions
  • Tool selection
  • Technical roadmap
  • Vendor management

Systems & automation

Remove bottlenecks.

  • Workflow automation
  • Internal tooling
  • AI implementation
  • Process optimisation

Reliable execution

Actually get it done.

  • Development
  • Integrations
  • Infrastructure
  • Maintenance

Experience across: Shopify & Ecommerce | AI & Automation | Cloud Infrastructure | Internal Tools | Custom Software

Recent Outcomes

Self-service platform for 1,200+ users

A custom portal running daily operations and communication for a boarding school: students, parents, teachers and admin staff. Replaced and cut admin workload by . 9+ year partnership, still running.

AI knowledge system for a marketing agency

Built an internal AI brain that captures institutional knowledge continuously and answers team questions instantly. Answers that took now take seconds, and knowledge stops walking out the door when people leave.

Technical partner for a Shopify Plus skincare brand

Full technical ownership across four connected stores (DTC, wholesale, B2B US, staging): feature builds, integrations with inventory and payment systems, and the judgment calls in between. The founder ships ideas instead of managing developers.

How It Works

1

Define & prioritise

Together, we identify the highest-leverage problems and design solutions that fit your business & move the needle

2

Execute

We implement reliably & with excellence - without you managing the details

3

Improve

We continuously optimise & support based on real results & evolving requirements

About Me

I'm a full-stack developer with 12+ years of experience, now working as a fractional tech partner for founder-led online businesses. I can code, but I also think in systems. And that's what you need to scale without burning out your team.

I've spent years helping businesses solve technical problems where the solution wasn't obvious, requirements were unclear, and previous attempts had failed. That's where I do my best work.

I take an unstructured business problem, identify the root cause, design a pragmatic solution, implement it reliably, and do it all without needing to be managed.

Book a Fit Call
Michelle Retzlaff

Ready to stop managing technical chaos?

Let's discuss whether we're the right fit to help you build reliable systems and scale without the headaches.

Book a Fit Call